An AI sales agent is an automated agent that can perform sales-related tasks without human intervention. The AI agent is well-informed as it analyses and learns from your customer and sales data. This empowers them to automate certain functions associated with sales that a human agent usually does.
The AI sales agents can perform functions like answering questions, generate leads, booking meetings, closing sales and even raising tickets on behalf of your customers. Moreover, AI agents are now able to proactively re-initiate customer conversations in case of customer drop-offs.
The AI sales agents can analyse data and are capable of learning, which empowers them to work efficiently and complete even complex tasks, including closing sales. Generally, agents are pre-built and can be plugged into an existing CRM. At the same time, it is possible to customise the AI agents so that they meet specific use cases.